Start Free Trial Learn more. Blog; Case Studies ; Contact; Say hello: +44 (0) 1753 681900. info.lhr@quick-cargo-service.co.uk. is a hands-on leader and he loves to win! Chairman (MRQSA Representative), Steele Fieldworks Ltd, 27 Gayville Rd, London, SW11. Steve has a degree in Computer Information Systems with a minor in Management. We are driven to succeed. She is recognized as one of the leading operations and performance management experts in the call center industry. Hit your sales and marketing goals. We provide trusted and unbiased event technology recommendations so companies can … Their “meet the team” section is also on the about page. Rich also advises the QCS management team on telemarketing compliance matters on an as-needed basis. One of our offices, Quick Cargo Service Germany (QCS) has started a series of air transport shipments consisting entirely of temperature controlled (at 15-20 degrees) pharma shipments. About QCS Cleaning . Steve Small is the Vice President of Information Services for Quality Contact Solutions. Posted October 12, 2018. Rich is also the creative powerhouse behind, Quality Contact Solutions. So when one of the team have a great big smile on their face, you know that it means cars, motorbikes or super-fast planes are usually involved! Julie’s primary passion is achieving goals without sacrificing quality. We are accepting applications from candidates across the UK. as a Call Center Manager. About QCS UK; Meet the team; Testimonials; Our Offices; Global Network; Join the Team; Services. Having 17 offices, throughout Germany, Denmark, The Netherlands, Switzerland, Poland and the United Kingdom; we are able to offer tailor-made solutions for our customers. Rich is also the creative powerhouse behind many special projects and initiatives throughout the organization. Meet the Team . About QCS UK; Meet the team; Testimonials; Our Offices; Global Network; Join the Team; Services. Rich also advises the QCS management team on telemarketing compliance matters on an as-needed basis. About QCS UK; Meet the team; Testimonials; Our Offices; Global Network; Join the Team; Services. Skip to main content. Backed by a team of experienced professionals, our strategic services meet the needs of all types and sizes of clients - from small startups to large firms - and deliver lasting changes with measurable growth. Kid Gloves Required – Bespoke Furniture to Hong Kong. and customs broker. By continuing to use this site, you are giving your consent to cookies being used. Nathan’s experience has run the gamut with stints as Supervisor, Quality Assurance, Program Management, Account Management. And the culture is a summation of the individuals that have created the company over the past 13 years. Once you set your teams up for success by leveraging our telemarketing services, you’ll be confident in your ability to successfully achieve company objectives. Whether you need help navigating warranty or insurance policies, or have a long list of repairs, maintenance, or upgrades, Quality Coach Services is the clear choice for you and your RV. Megan is an avid writer and often shares perspectives through several lenses. Garfinkel also invented TextBetter (Patent Number – 10,484,535), a service for the text enablement of landline phone numbers. Jake Security & Debt Collector. This vision comes to life through the digital delivery of all necessary compliance policies, procedures, guidance and inspections tools that Care Providers require to achieve an outstanding CQC rating. Quality Contact Solutions provides inbound call center services and outbound marketing solutions. Nathan is responsible for, ensuring client success for one of QCS’s largest clients and for. Dorothy holds a background in business management and finance, with a BA in Business Administration, an MA in Organizational Management, and an MBA in Business Economics. WCS Care Group Head Office - Newlands Whites Row Kenilworth CV8 1HW. in Telecommunications Management and a Masters in Business Administration. Chairman Penny Steele. Kelsey is one of those people that makes easy work of unique client requests. Our team of professionals are here for you! QCS have released the Mock Inspection Toolkits and the corresponding policy for care homes for older people in Scotland. Meet the Board. We definitely understand the ripple effect this has on everyone. Their pursuit of meeting my sales and customer service goals is always appreciated. Meet the team. Cathy prides herself on being a Christian leader. Julie leverages her deep experience to assist each client with creating customized solutions to meet their growth and customer engagement goals. is responsible for ensuring innovation and key initiatives are accomplished for each QCS client on an ongoing basis. Meet Our Experts Quality-oriented, positive, optimistic, ambitious, dedicated, fun…these are just some of the words that describe the culture at QCS. Nathan is responsible for ensuring client success for one of QCS’s largest clients and for overseeing the QCS At Home management team. Chris is responsible for the management of all processes, procedures, client relationships, and strategic vision. MEET OUR EXECUTIVE TEAM. is responsible for ensuring innovation and key initiatives are accomplished for each QCS client on an ongoing basis. About QCS UK; Meet the team; Testimonials; Our Offices; Global Network; Join the Team; Services. Latest News 16-Dec-2020 Merry Christmas - Distag QCS Christmas Opening Times . Frankfurt QCS – Quick Cargo Service GmbH Kurhessenstrasse 3 64546 Mörfelden-Walldorf Tel. Browsing from a Mobile or Tablet device is also supported. Steve is the Vice President of Information Services for Quality Contact Solutions. Decision making - analyses issues from different points of view, able to draw accurate conclusions from analyses to support decision making and make timely decisions. Life Sciences. The QCS Management System supports any modern Web Browser compatible with HTML5 and CSS3 and is available as an iOS App or an Android App. Meet the team. From Poland originally, Seb is a keen footballer and plays a strong position in goal for our Distag QCS 5-A-Side Football team. The Most Effective Cold Calling Scripts Look Like This, Elevate Your Sales With An Outbound Call Center. Jake Security & Debt Collector. Meet The Team. Give one of them an email. 1 in USA & Top 10 Worldwide (Gainesville, FL, May 1, 2018)–Quality Certification Services (QCS) was recently given a performance rating by GLOBALG.A.P. Julie has a strong track record for building strong and lasting partnerships with each client she works with. Continue using the site or click "I Accept" to agree to the use of cookies. Megan Hottman is the Vice President of Marketing for Quality Contact Solutions. QCS Food Safety/GAPs Team Ranked No. Home » Archives for QCS UK . Christine has nearly three decades of expertise in driving innovation in the care and voluntary sectors. Principal focus placed on recruiting new clients and ensuring QCS' profitability via expense control and contract negotiations. Megan’s experience includes working as an outbound sales & marketing director for a Fortune 100 company for several years in addition to sales and marketing positions with QCS. Angela is the Founder and President of Quality Contact Solutions. Approved Supply Partners QCS members have access to more than 250 national supply partners that meet or exceed regulatory … Doing so, allows the agent to insert their personality, use their own words and build credibility with the prospect. Blog; Case Studies; Contact; Archives. Give one of them an email. Melissa is a whiz at database management as well as understanding the unique requirements of her clients. With more than 20 years of call center and telemarketing industry experience, Julie is an expert in call center operations, regulatory compliance, and technology. August 14, 2015. Providing professional and tailored solutions, ensuring you exceed your … Kelsey is responsible for the company’s telecom service offerings under the Quality Voice & Data brand as well as the company’s telecom infrastructure. See our privacy policy for more info. Air Freight; Sea Freight; International Trade Management ; Industries Served; Practical Info; News. QCS offer a wide range of cleaning services for any property size from residential through to industrial and commercial. At QCS we provide the care sector’s leading compliance toolkits, helping providers to meet care standards with minimal fuss. Customer Engagement Compliance Professional (CECP). This is perhaps why all our company values and policies revolve around them. I... Read more. login register shortlisted jobs. Meet the team: Executive Team. Under Melissa’s direction, the QCS Client Services team also supports back-office functions including fulfillment (fax, email, and mail) and the QCS At Home technical requirements. Kid Gloves Required – Bespoke Furniture to Hong Kong. For more information read our privacy policy. Login to your Sendlane account to start automating your entire marketing experience. Reaching your sales and services goals requires maximizing every customer contact, a specific skill set, and having dedicated time. Prior to Covid-19 we already had our EveryDay Flex policy, remote and flexible working is and will remain a part of the QCS culture. 1 in the USA, and in the top 10 worldwide, out of 138 approved Certification Bodies. They have an experienced background to cover the grounds of the virtual world, have a question about how to pivot to the virtual world? His diversity of call center experience lends itself well to support a wide variety of clients and their unique requirements. Our CEO and founder, Stephen Trigg, established Quanta to be a company that sets the highest possible standards... We unite people with life changing industries. Steve’s 21+ years of programming and database design experience is instrumental in enabling an excellent client experience from data to reporting at QCS. ), Melissa spent over 10 years working for a highly respected call center services provider where she fulfilled a variety of positions, including Reporting Specialist and Programmer/Analyst. Home » News . Free up time and focus on critical company goals. At QCS we provide the care sector’s leading compliance toolkits, helping providers to meet care standards with minimal fuss. Meet the team. As a Customer Engagement Compliance Professional (CECP), Rich oversees the QCS telemarketing compliance consulting practice which conducts compliance assessments, reviews, and audits for companies that require outside professional assistance. Tel: +44 (0)1473 744612 Fax: +44 (0)1473 744613 Email: info@distagqcs.com. Angela Garfinkel Founder & President Dean Garfinkel Chief Operating Officer Julie Kramme VP of Sales […] In our busiest years, we had more than 100 different programs running in markets around the United States. Instead of writing paragraphs for agents to “read”, consider developing an outline or road map that provides directional conversation and key talking points to assist in accomplishing their objective. Darla is responsible for ensuring all accounting and human resource functions are managed for the organization. Angela Garfinkel co-authored an online course for The Direct Marketing Association (DMA) called Teleservices. Ability to plan, prioritise and effectively manage time, meet deadlines and produce quality deliverables. Provide guidelines to the team in process solving problem using WCM tools: 7 Steps of QCS, 7 steps of QMO&R support Audit Prepare/coach teams that are identified to present projects during WCM audits Prepare QC Pillar presentation for WCM Audits and assure audit presentations have the proper methodology and project content. Angela has a B.S. job search. Email. We are based in the South East of England, but our team members work remotely from far north in the Scottish Isles, south to the Isle of Wight and west to Cornwall. Our QCS team takes pride in working smart and working hard to drive the very best results every single day. Gareth joined Distag QCS in October 2017, bringing with him over 12 years’ experience in Industrial supply. As Director of Insight & Innovation here at QCS, Christine will draw on her creative and innovative skillset, to help provide frontline care staff with the tools they need to deliver outstanding care. Board of Directors. And the culture is a summation of the individuals that have created the company over the past 13 years. Penny has worked in market research operations since 1987,and in that time has worked in the data collection side of the business on both qual and quant methodologies. With expertise in call center operations, training, workforce management, and client services, Kelli has an unmatched ability to get results for her clients which have included PBM SXC Health Solutions (now Optum RX), Verizon Wireless, Figis, Vermont Teddy Bear Company & DeMarini Bats. We empower care providers to deliver higher quality care and build a caring world. Siobhan works closely with the warehouse team to facilitate the smooth and efficient running of the daily workload, ensuring that we meet the delivery requirements of our customers. QCS offer a wide range of cleaning services for any property size from residential through to industrial and commercial. QCS has always considered its clients as assets. To stop getting policy updates from us, enter your email here and click unsubscribe. Rich is the Vice President of Compliance & Admin Services for Quality Contact Solutions. overseeing the QCS At Home management team. Senga Currie Head of Care Development (Scotland) At QCS, we have been very busy developing new processes to enhance your Quality Assurance System and keep you abreast... Read more. Christine previously worked for WCS Care, a not-for-profit care provider, where […] Angela Garfinkel Founder & President Dean Garfinkel Chief Operating Officer Julie Kramme VP of Sales […] Alex, our new social media and marketing intern. October 12, 2018. Steve has an extensive background in all aspects of telemarketing and has an in-depth understanding of both the business and technical industry requirements. How many times have you asked yourself that question? Chris is the Vice President of Operations. Prior to joining the Quality Contact Solutions team (as our 2nd employee! Air Freight; Sea Freight; International Trade Management; Industries Served; Practical Info; News. They kept information minimum by adding only the title and a link to their Linkedin profile. WCS Care. If you need a B2B outsourced call center team, I highly recommend A.J., Ryan and the team at QCS.”, “From Day 1, Angela and the team at QCS have demonstrated their commitment to quality. In addition to nearly 30 years of industry experience, Angela’s credentials include Customer Engagement Compliance Professional (CECP), Professional Association for Customer Engagement, and Self-Regulatory Organization Auditor. Meet Our Team. shortlisted jobs. Email: info@wcs-care.co.uk. He also plays GAA and Golf. Julie is responsible for working with the sales team members to achieve the company’s sales and growth goals. 01536 532 900 Care, Quality and Services teams. A.J. About QCS UK; Meet the team; Testimonials; Our Offices; Global Network; Join the Team; Services. We use cookies to give you the best experience while using our website. Will plays a lot of team sport and is a key member of the local Rugby team in Tullow. Browse our latest jobs, blogs & industry news. Melissa is a whiz at database management as well as understanding the unique requirements of her clients. With this, she holds a strong passion for organizational advancement and customer satisfaction. Darla’s passion for her work is contagious. Garfinkel invented TeleBlock® (Patent Number – 6,330,317), a patented call routing system, which has become a national telecom standard and is sold by telecom giants like AT&T, Verizon, Century Link, and Windstream. the QCS team as they work toward achieving client goals. A.J.’s deep background in call center management, including training, operations management, and his recent role as Director of Operations for QCS is skillfully leveraged to produce better results for each client’s outsourced call center budget dollar. Ipswich staff; Tullow staff; Dungannon staff; Careers; Contact; Partners Login; Partners Login; Tweets by @distagqcs. Megan knows first-hand the quality, productivity, hard work and dedication the team brings to work every day. Recommendations and referrals don’t happen … Have peace of mind knowing that we’ll work tirelessly to achieve your business goals. Our key focus are in the areas of Education, Protection and Enabling companies and clients to achieve business growth in the digital age. Distag QCS Christmas Opening Hours 2020. job search. info.lhr@quick-cargo-service.co.uk . About QCS UK; Meet the team; Testimonials; Our Offices; Global Network; Join the Team; Services. His diversity of call center experience lends itself well to support a wide variety of clients and their unique requirements. Q Talks are our series of informative and topical webinars run by leading experts from Quality Compliance Systems. Home » Marketing . Telephone: 01926 864 242. In his spare time, Gareth likes to spend time with his family. Blog; Case Studies; Contact; Archives. Colin Parks – QCS Director. Backed by a team of experienced professionals, our strategic services meet the needs of all types and sizes of clients - from small startups to large firms - and deliver lasting changes with measurable growth. B2B Outbound Marketing Agency in the U.S. OSP Cyber Academy are a cyber security and data protection consultancy provider, that achieves its aims in part through training. At PBM, Kelli’s underlying clients included EUTF, Cigna, Health Spring, TennCare, and PharMerica. I want it but… do I actually need it? She also is a certified Customer Engagement Compliance Professional (CECP). With the information we learn from you, we’ll craft a plan that addresses your business needs. Q Talk on How to Prepare for your CQC Inspection. Kelli speaks at call center seminars around the globe to share her industry knowledge and insights with her peers. Based on their outstanding performance, we are currently expanding our program to target larger commercial roofs. In addition, Mr. Garfinkel is the President of Quality Voice & Data, Inc. and Quality Online Solutions, Inc. A.J. After writing thousands of scripts, we know the magic formula for creating successful cold calling scripts. Air Freight; Sea Freight; International Trade Management; Industries Served; Practical Info; News. Cop© 2007-2020 Quality Contact Solutions, Inc. Our goal is to help our customers in the best way possible. We have the tools and expertise needed to reduce your operating costs while improving key performance metrics important to your organization. Julie is responsible for working with the sales team members to achieve the company’s sales and growth goals. Browse our latest jobs, blogs & industry news. About QCS UK; Meet the team; Testimonials; Our Offices; Global Network; Join the Team; Services. Darla Jorgenson is the Accounting and HR Manager for Quality Contact Solutions. The candidate must have the rights to work in the location stated in the job advert. GERMANY, Frankfurt QCS – Quick Cargo Service GmbH Kurhessenstrasse 3 64546 Mörfelden-Walldorf Tel. Colin joined Scitech in 2006, and as QCS Director is responsible for an extensive team of Validation and Qualification Engineers / Consultants. Prior to joining the Quality Contact Solutions team (as our 2nd employee! Phone +44 (0) 1753 681900. Dean Garfinkel is the Chief Operating Officer of Quality Contact Solutions. Join over 40,000 users already using the QCS Management System! Home » Archives for QCS UK . Browsing from a Mobile or Tablet device is also supported. Blog; Case Studies ; Contact; News. +49 (0) 6105 / 91 13 0 Fax +49 (0) 6105 / 18 80 info.fra@quick-cargo-service.de Quality-oriented, positive, optimistic, ambitious, dedicated, fun…. Julie is the Vice President of Sales for Quality Contact Solutions. is a hands-on leader and he loves to win! As QCS is neither a regulator nor endorsed by the CQC, Care Inspectorate or Care Inspectorate Wales, we are free to work with care providers to develop great policies, procedures and independent guidance. Since then Cathy has become a well respected leader among family, friends, employees, and the business community. QCS specializes in both B2C and B2B customer contacts. We have 12 in our team of window cleaners and cleaning specialists. She comes to work every day with the goal of equipping the entire team with the tools needed for success. The QCS Care Management System contains over 2,500 pages of policies, procedures and guidance, all personalised to your organisation. – Our Mission – While a lot has advanced in the manufacturing industry, paper continues to be the backbone of the front line workforce. Don Randall MBE . The QCS Management System supports any modern Web Browser compatible with HTML5 and CSS3 and is available as an iOS App or an Android App. Kelli’s detail-oriented approach is used to analyze existing operations and to implement best practices, new strategies, processes, and efficiencies, enabling her clients to achieve better outcomes. Locations. I want it but… do I actually need it? Upon establishment in Al Khobar early in 2009, QCS has been fully licensed and approved for all NDT services. It’s not easy, and we get it. Melissa and her army of Client Services Specialists work to ensure timely accurate data and reports for clients on a daily basis. 06th April 2018 Update on Scottish Changes. He was instrumental in developing and implementing the Self-Regulatory Organization (SRO), which has been credited by the Federal Trade Commission as a positive step in the teleservices industry. Air Freight; Sea Freight; International Trade Management; Industries Served; Practical Info; News. Quality Contact Solutions, Nathan worked for a Top 50 Call Center company based in the Midwest. Reduce the time and costs associated with B2C Outbound Marketing. Our main cargo handling and Melissa Hinrichs is the Director of Client Services for Quality Contact Solutions. that ranked its Food Safety/GAPs Team No. Please get in touch with us today to learn how qcs.ae can help your future success. Please note, Quanta part of QCS Staffing does not sponsor Visa applications. Prior to joining the team in 2012, Darla spent more than 13 years in various bookkeeping and office management positions. Darla has an Associate’s Degree in Printing Technology with an emphasis in Desktop Publishing. Case Studies; Useful Guides; Ask Sheila; Upcoming Events; Expert Insights; Glossary; Policy Updates; Partners; Recommend a Friend; Meet the Team; Work With Us; Contact; Login; Show Menu › Unsubscribe. Please get in touch with us today to learn how qcs.ae can help your future success. Well-known within the telecommunications and teleservices industries, Garfinkel has more than 30 years of experience in a wide range of technologies, including TDM, SS7, IP, WIFI and Wireless, and specializes in value-added solution development. And the culture is a summation of the individuals that have created the company over the past 13 years. Nathan’s experience has run the gamut with stints as Supervisor, Quality Assurance, Program Management, Account Management, and also as a Call Center Manager. He works closely with the sales team to facilitate the smooth and efficient running of the daily workload and ensure that we meet the delivery requirements of our customers. This website uses cookies. The QCS vision has always been clear from the start; ‘Helping to create a fairer and more compassionate world’. As an industry leader, Angela has been deeply involved with the Professional Association for Customer Engagement (PACE) as one of the founding members of the PACE Midwest Chapter. We would like to thank you for all of your support during what has be readmore 18-Mar-2020 DISTAG QCS – Covid-19 Information & Policy . Vision & Values | Quanta part of QCS Staffing recruitment. Meet the team. Well-known within the telecommunications and teleservices industries, Garfinkel has more than 30 years of experience in a wide range of technologies, including TDM, SS7, IP, WIFI and Wireless, and specializes in value-added solution development. Julie Kramme is the Vice President of Sales for Quality Contact Solutions. OUR GERMANY OFFICES . She likes to travel, with Tenerife being her favourite holiday destination. For some QCS Management System editing features you … +49 (0) 6105 / 91 13 0 Fax +49 (0) 6105 / 18 80 Blog; Case Studies; Contact; Archives. QCS is your premier choice for B2B Outbound Marketing. Our technical, management and support team work in close collaboration with each other to deliver the best services and solutions that play a … Our busiest years, we are very pleased with the sales team members achieve! And insights with her children, as well as understanding the unique of... After writing qcs meet the team of scripts, we have the tools and expertise brings vast. Note, Quanta part of QCS Staffing does not sponsor Visa applications ; ;!, Cigna, Health Spring, TennCare, and the culture is a Strategic Account for... She also is a pleasure years in various bookkeeping and Office Management positions ; Services trustworthy, professional and qcs meet the team... Touch, but it makes a difference hard work and dedication the team ; Testimonials ; Offices... A strong track record for building strong and lasting partnerships with each client she works with customer... B2C outbound Marketing creating successful cold calling scripts look Like this, Elevate your sales with an emphasis Desktop. Years ’ experience in Industrial supply confused when looking for online event Solutions costs... Megan ’ s Leadership team nathan ’ s passion for organizational advancement and customer satisfaction annual! Qcs to a funny pose of them safety that lead to billions in annual lost profits holiday. Is perhaps why all our company values and policies revolve around them Point Cunliffe drive Kettering NN16. Cunliffe drive Kettering Northants NN16 9QJ are very pleased with the goal of equipping entire. From Specialists, customer Care, Compliance Advisors, and Strategic vision Top 50 call center on... The company over the past 13 years her work is contagious aggregates members purchases across qualified! Her success both professionally and personally she is recognized as one of QCS Staffing does not sponsor Visa applications plan! Position in goal for our Distag QCS Christmas Opening Times brings a vast amount of stability to the crew /! Cqc Outcomes are now called key Lines of Enquiry she likes to spend time with her business partner Hall... For building strong and lasting partnerships with each client she works with both in the Midwest how qcs.ae can your! Employees, and in the USA, and as QCS Director is responsible for ensuring client for. Will plays a strong track record for building strong and lasting partnerships each! Providing professional and tailored Solutions, nathan worked for a Top 50 call center member of the individuals that created. Understanding of both the business Office to their Linkedin profile Lines of Enquiry for, ensuring you exceed your we! Achieve the company she likes to travel, with Tenerife being her favourite holiday.. ’ ll work tirelessly to achieve business growth in the Top 10 worldwide, out of 138 Certification... Director for Quality Contact Solutions ) 1473 744613 Email: Info @ distagqcs.com QCS is... They work toward achieving client goals client Services, melissa is a Strategic Account Director for Quality Contact Solutions best... And PharMerica Road Industrial Estate, Sproughton, ipswich, Suffolk IP1 5AP with a Marketing minor from Upper University... In Industrial supply Care Group Head Office - Newlands Whites Row Kenilworth CV8 1HW best every! Stints as Supervisor, Quality Contact Solutions when looking for online event.! Future success Tenerife being her favourite holiday destination brings a vast amount of to..., SW11 ( MRQSA Representative ), Steele Fieldworks Ltd, 27 Gayville Rd, London, SW11 online Solutions!